Returns

We accept returns. You can return items in the original packaging with tags and labels, within 7 days of your purchase with receipt or proof of purchase. If 7 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

In COD mode of payment, refund amount will be deducted with COD fee paid by the customer, as COD fee directly goes to the delivery partner.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at contact@bosonique.com.

Exchanges

We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at contact@bosonique.com with details of the product and the defect.